Policy & Services

  1. REPAIRS AND SPARE PARTS
  2. REFUNDS & EXCHANGES
  3. DELIVERY
  4. TERMS & CONDITIONS
     

1.- REPAIRS AND PARTS

At Sunny G Eyewear we offer lens replacements and spare parts for sunglasses. Below are some of the services we provide. 

  • Lens, screw, temple replacement
  • Adjustment and maintenance of plastic and metal frames
  • Genuine manufacturers replacement parts Lenses, Nose pads etc…supplied and fitted.

All repairs are assessed in our Darling Harbour and Erina store. Bring in your glasses for a  free quote. 

  • SUNNY G EYEWEAR 
    Shop 193, Harbourside S/C 
    Darling Harbour, Sydney 2000 
  • SUNNY G EYEWEAR 
    Shop T275, Erina Fair S/C 
    Erina, NSW 2250

2.- REFUNDS & EXCHANGES

If you are not satisfied with your purchase please email us at:

info@sunnygeyewear.com.au

All returns need to be made within 14 days from date of delivery. When contacting us you will need your invoice number and contact details. The product must be returned unworn in original condition, not scratched or damaged for an exchange or refund.

Products need to be returned in their original packaging including the original box, tags, contents, accessories, and documentation if not, item will be returned to customer. 

No refund or exchange on customised, special orders and clearance items. For returns, freight and handling fees will be applied.

We are not responsible for lost or damaged packages that are not sent by us. 

Once we receive the returned item and it is verified, we will credit the credit card used in the original purchase for the price of the item. 

All returns to be delivered to: 

  • SUNNY G EYEWEAR
    Shop 193, Harbourside S/C 
    Darling Harbour, Sydney 2000 
  • SUNNY G EYEWEAR 
    Shop T275, Erina Fair S/C 
    Erina, NSW 2250 

3.- DELIVERY

Delivery is free for orders over $100 within Australia. For orders under $100 and sale items  there is a freight charge. 

If the product happens to be out of stock, we will notify you immediately. 

4.TERMS & CONDITIONS 

Before using our online store you must first read our Terms & Conditions.

https://www.sunnygeyewear.com.au/about-us/terms-and-conditions/

Terms & Conditions:

The website is owned and operated by Sunny G Pty Ltd (ABN 20634132666) 

Sunnygeyewear.com.au (Sunny G Pty Ltd) is not liable to you or any other loss by this  website or any website linked to or from this website. We reserve the right to refuse any order  without giving reason. Upon cancellation of an order we will make all reasonable attempts to  contact you using the provided details. All received monies will be refunded using the  method received. 

All warranties offered are the manufacturers warranties and not that of Sunny G eyewear.